Support Center
We’re Here to Help
Questions about a product, an existing order, bulk pricing, or a warranty claim? Send us a message and our support team will get back to you within 24 hours on business days.
Business Address
SupplyDirectHub
Unit 127, Room 701, 7/F, Tower B, New Mandarin Plaza,
14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email Support
Send order, product, or general questions to [email protected].
Order Support
Include your order number so we can locate your order faster.
Shipping, Returns & Warranty
Review our policies for quick answers on delivery, returns, and warranty coverage.
Wholesale & B2B
Looking for bulk pricing or a custom solution? Tell us what you need and we will connect you with the right products.
Business Address
SupplyDirectHub
Unit 127, Room 701, 7/F, Tower B, New Mandarin Plaza,
14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong
Send Us a Message
Fill in the form below and we will get back to you within 24 hours on business days.
Before You Contact Us
- Check your order confirmation email for tracking updates.
- Include your order number for faster order support.
- Read our shipping, return, and warranty policies first.
- For wholesale pricing, mention your product and estimated quantity.
Quick Links
Shipping Policy
Returns & Refunds
Warranty Information
Wholesale & B2B Inquiries
Business Address
SupplyDirectHub
Unit 127, Room 701, 7/F, Tower B, New Mandarin Plaza,
14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong
Every message is handled in order of receipt. If you do not receive a reply within 24 hours on a business day, please check your spam folder or email support directly.